NOMI Home Services HVAC Contracts in Ontario
Ontario door-to-door home equipment seller subject to multiple BBB complaints alleging high-pressure tactics, misrepresentation, and difficulty cancelling.
NOMI Home Services — also marketed as Nomi Energy — has been the subject of multiple Ontario Better Business Bureau complaints alleging high-pressure door-to-door tactics, misrepresentation of government affiliation, and difficulty cancelling. The agreements cover furnaces, water heaters, air conditioners, heat pumps, and HEPA air purification systems.
If a NOMI salesperson came to your door uninvited and you signed an agreement under pressure, the 2018 amendments to Ontario's Consumer Protection Act are likely relevant.
Also known as: Nomi Energy.
What These Contracts Typically Look Like
- Long terms — typically 10 years or more
- Total obligations several times the equipment's installed value
- Property registration on title (NOSI prior to the 2019 ban) common
- Agreements often assigned to a separate finance company
- Buyout amounts that remain high
Complaints We Hear Most Often
- Door-to-door sale by salesperson who would not take no for an answer
- Claims of government, utility, or rebate affiliation
- Quick installation before paperwork was reviewed
- Difficulty cancelling, even within or after the cooling-off period
- Lien on title discovered at refinance or sale
Which 2018 Amendments Are Likely to Apply
The 2018 amendments to Ontario's Consumer Protection Act identify several practices that can render an HVAC agreement unenforceable. The grounds we see most often in NOMI Home Services cases are:
Unconscionable Pricing
NOMI agreements regularly run several times the equipment's installed value.
Unsolicited Contact
Door-to-door sales of essential home equipment are restricted under the amended Act.
Misrepresented Energy Savings
Energy savings claims that do not materialise are a recognised misrepresentation.
Only one of these grounds needs to apply for the agreement to be challenged successfully.
What to Do If You Have a NOMI Home Services Agreement
- 1Stop direct correspondence with NOMI or the finance company once you have agent representation.
- 2Locate every page of the agreement.
- 3Photograph the data plates on the installed equipment.
- 4Check your title for any registration.
- 5Book a free, confidential review.
Public Record
You do not have to take our word for any of this. The pattern is well documented in:
- Ontario Better Business Bureau profile and complaint logs for NOMI Home Services
- Ontario consumer protection enforcement actions
Find Out If Your NOMI Home Services Agreement Is Enforceable
If your agreement is with NOMI Home Services or a finance company that took it over, we can tell you whether it is likely enforceable in a single free conversation.