Smart Home Heating & Cooling HVAC Contracts in Ontario
Ontario HVAC seller distinct from Simply Smart Home, named in Ontario Superior Court NOSI-discharge applications and BBB complaints concerning door-to-door misrepresentation.
Smart Home Heating & Cooling — also marketed as Smart Home Energy — is an Ontario HVAC seller distinct from Simply Smart Home. It has been named in Ontario Superior Court NOSI-discharge applications and Better Business Bureau complaints concerning door-to-door misrepresentation and contract assignment to third-party lenders. The agreements cover furnaces, air conditioners, water heaters, and HEPA air purification systems.
If a Smart Home salesperson came to your door uninvited, made claims about a government or utility programme, or you discovered a NOSI or other registration on your title, the 2018 amendments to Ontario's Consumer Protection Act are very likely relevant.
Also known as: Smart Home Energy.
What These Contracts Typically Look Like
- Long terms — typically 10 years or more
- Total obligations several times the equipment's installed value
- Property registration on title common
- Agreements assigned to third-party lenders
- Buyout amounts that remain high
Complaints We Hear Most Often
- Salesperson at the door without an appointment
- Claims of government or utility programme connection
- NOSI or other registration on title
- Discovery, sometimes years in, that the contract has been assigned to a finance company
- Difficulty cancelling
Which 2018 Amendments Are Likely to Apply
The 2018 amendments to Ontario's Consumer Protection Act identify several practices that can render an HVAC agreement unenforceable. The grounds we see most often in Smart Home Heating & Cooling cases are:
Unconscionable Pricing
Smart Home agreements regularly run several times the equipment's installed value.
Unsolicited Contact
Door-to-door sales of essential home equipment are restricted under the amended Act.
Misrepresented Energy Savings
Energy savings claims that do not materialise are a recognised misrepresentation.
Only one of these grounds needs to apply for the agreement to be challenged successfully.
What to Do If You Have a Smart Home Heating & Cooling Agreement
- 1Stop direct correspondence with Smart Home or the finance company once you have agent representation.
- 2Locate every page of the agreement.
- 3Photograph the data plates on the installed equipment.
- 4Pull a title search.
- 5Book a free, confidential review.
Public Record
You do not have to take our word for any of this. The pattern is well documented in:
- Ontario Superior Court NOSI-discharge applications referencing Smart Home entities
- Ontario Better Business Bureau complaint records
Find Out If Your Smart Home Heating & Cooling Agreement Is Enforceable
If your agreement is with Smart Home Heating & Cooling, Smart Home Energy, or a finance company that took it over, we can tell you whether it is likely enforceable in a single free conversation.